Applying business process re-engineering to asset management

The paper describes the immediate need for Construction Process Re-engineering related to asset management. The paper uses the Building Envelope Life Cycle Asset Management (BELCAM) project to describe potential opportunities to improve the efficiency of maintaining constructed assets. BELCAM is a research project employing the following enabling technologies: maintenance management, life cycle economics, service life prediction, user requirement modeling, risk analysis and product modeling. The project focuses on a proactive approach to roofing maintenance, repair and renewal. In each of these enabling technologies, there are opportunities for construction process re-engineering. The authors discuss many other opportunities available today to assist asset managers, including innovative techniques and information technology tools. Techniques such as capital renewal/deferred maintenance planning, engineered management systems, level of investment studies and condition assessment surveys are described, as are tools such as computerized maintenance management systems, CD-ROM, the Internet, computer aided facilities management and mobile computing.